Privacy Policy

General information

At Risely digital d.o.o., protecting the personal data of our employees, users, business partners, and other individuals we interact with is a top priority and an essential part of our business operations. This document outlines what personal information we collect, how we collect it, the legal grounds for collection, the purposes for which we use it, the duration of data retention, with whom we share it, the measures we take to protect personal data, and your rights regarding your data.

Our “privacy policy” complies with the requirements of Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, effective from May 25, 2018.

Basic principles of data processing

In processing personal data of our employees, clients, suppliers, subcontractors, business partners, and others, we adhere to the following principles:

Legality, fairness, and transparency: We process data lawfully, ensuring transparency about the processing and purpose of data with the individuals concerned. We inform them about the risks, rules, safeguards, and rights related to the processing of personal data.

Purpose and data minimization: We collect and process only the data necessary for specific, explicit, and lawful purposes and ensure it is used only for these purposes.

Accuracy: We take all necessary measures to keep data accurate and up-to-date. Inaccurate data is corrected or deleted promptly.

Storage limitation: Data is kept in a form that permits identification of individuals only as long as necessary for the purposes for which the personal data is processed.

Integrity and confidentiality: Data is processed in a way that ensures its security, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.

What data we collect, for what purpose, and how long we keep your data

We collect and process the following categories of personal data:

Job applicants (selection process): If you apply for a job at Risely digital d.o.o., we collect and process your personal information based on legitimate interest and your consent. We collect the minimum data necessary to evaluate potential candidates for employment.

Employees: We collect basic personal information of employees based on legitimate interests related to employment rights, compliance with legal requirements, job placement (such as organizing travel, benefits), and tracking and developing employees.

External associates: We collect and process personal data of external associates (such as students, contractors) for the purpose of contract execution based on legitimate interests.

Website visitors: To improve user experience on our site, we collect personal information in the form of cookies. This data helps us manage our website, understand user navigation, and improve our services. More about cookies and their use can be found in our cookie policy.

Marketing purposes: For advertising and promotional activities, we may process personal information related to sending newsletters, organizing events, and webinars. We use this data based on special consent, which also allows the use of photos for promotional purposes.

For all collected and processed data, we adhere to the highest confidentiality and security standards. We do not collect or process sensitive data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or data related to health or sexual orientation.

All data is deleted after the end of its intended purpose or the termination of the contractual relationship, and no later than the expiration of any statutory obligations related to data storage. After retention periods expire, we either remove personal information from our systems and archives or anonymize it.

With whom we share your data

We may share your personal data with third parties based on legitimate interest, legal obligation, or explicit consent in the following cases:

Legal compliance and prevention of misuse: Personal data may be forwarded to regulatory bodies within and outside the Republic of Croatia to fulfill legal obligations or prevent misuse.

Fulfilling contractual obligations: Personal data may be shared with external associates for business cooperation, under contracts that include personal data protection measures.

Financial institutions: Data may be shared with financial institutions (e.g., Fina).

We ensure that all data protection measures are in place during data transfer, transmitting only the minimum required data, and respecting processing limitations.

Personal data is primarily processed in the Republic of Croatia, with occasional processing in other countries under appropriate data protection measures as required by EU regulations.

Your rights and how to exercise them

Individuals whose personal data is collected and processed have the following rights:

Right to access: You have the right to obtain confirmation about the processing of your personal data, the purpose, categories of data processed, and the recipients of your data.

Right to rectification: If your personal data is inaccurate or incomplete, you can request a correction or provide additional information.

Right to erasure (“right to be forgotten”): You can request the deletion of your data if it is no longer necessary for its original purpose, if you withdraw consent, if you object to processing, or if the data was processed unlawfully.

Right to restrict processing: You can request the restriction of your data processing if you contest its accuracy, if the processing is unlawful and you oppose deletion, if the data is no longer needed by us but required by you for legal claims, or if you object to processing.

Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller.

Right to withdraw consent: You can withdraw consent for data processing at any time, and we will cease processing your data for the stated purposes.

Right to object: You can object to the processing of your personal data at any time, and we will stop processing it unless there are compelling legitimate grounds for processing that override your interests, rights, and freedoms, or for legal claims.

If you wish to exercise any of these rights, please contact us as detailed below. If you believe your rights under the General Data Protection Regulation have been violated, you can report a violation to the “Personal Data Protection Agency,” Zagreb, Martićeva 14, or to the EU supervisory authority.

Security

We are committed to protecting personal data and have implemented appropriate technical and organizational measures to safeguard your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Third parties with whom we have business relationships and who process personal data are contractually obligated to comply with data protection regulations.

Access to your personal data is limited to employees who need it for their work. We continuously educate our employees on the importance of data confidentiality and privacy protection.

Contact

If you have any questions or concerns about how we handle your personal data, or if you wish to exercise your rights, you can contact us at:

• By email: hello@risely.digital
• Address: Križna cesta 18, 10000 Zagreb

We will respond to your request as soon as possible, and no later than 30 days after receipt. We will make reasonable efforts to verify your identity to prevent unauthorized processing of your personal data.

Cookie policy

We use cookies to enhance your experience on our website at https://risely.digital. This cookie policy is part of Risely digital d.o.o.’s privacy policy and covers the use of cookies between your device and our site.

We also provide basic information about third-party services that may use cookies as part of their service. This policy does not cover third-party cookies.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from https://risely.digital. In such a case, we may not be able to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier to recognize your web browser, additional data serving the cookie’s purpose, and the cookie’s lifespan.

Cookies enable certain features (e.g., logging in), track site usage (e.g., analytics), store user settings (e.g., time zone, notification preferences), and personalize content (e.g., advertising, language).

First-party cookies are set by the website you are visiting, while third-party cookies are set by other sites or companies to track you on other websites using the same third-party service.

Types of cookies and how we use them

Essential cookies: Crucial for core website functions like user logins, account management, shopping carts, and payment processing.

Performance cookies: Track how you use the website during your visit. This information is typically anonymous and aggregated, helping us understand visitor usage patterns and improve the overall user experience.

Functionality cookies: Collect information about your device and settings to provide customized, enhanced, or optimized content and services.

Targeting/advertising cookies: Determine what promotional content is most relevant to you, helping improve the effectiveness of our campaigns.

We use these cookies to ensure the best possible user experience on our website.